EFEKTIVITAS KOMUNIKASI ORGANISASI PADA BADAN PENANGGULANGAN BENCANA DAERAH (BPBD) KOTA TASIKMALAYA

Icha Restika; Rozeries Agri Saerity; Widi Maulida Latifah; Siti Syalwa Nurfitriyani; Desi Guniati Putri; Robby Agny El-Varessy Bachtiar

doi:10.59818/jps.v5i2.3128

EFEKTIVITAS KOMUNIKASI ORGANISASI PADA BADAN PENANGGULANGAN BENCANA DAERAH (BPBD) KOTA TASIKMALAYA

Icha Restika - STIA YPPT PRIATIM TASIKMALAYA
Rozeries Agri Saerity - STIA YPPT PRIATIM TASIKMALAYA
Widi Maulida Latifah - STIA YPPT PRIATIM TASIKMALAYA
Siti Syalwa Nurfitriyani - STIA YPPT PRIATIM TASIKMALAYA
Desi Guniati Putri - STIA YPPT PRIATIM TASIKMALAYA
Robby Agny El-Varessy Bachtiar - STIA YPPT PRIATIM TASIKMALAYA

Abstract

Organizational communication plays an important role in supporting the effectiveness of task implementation in disaster management institutions because it is related to coordination, information delivery, and decision-making during emergency situations. This study aimed to determine the effectiveness of organizational communication at the Regional Disaster Management Agency of Tasikmalaya City in supporting organizational duties and functions. This study employed a qualitative approach using a descriptive method. Data were collected through interviews and documentation involving two informants selected using a purposive sampling technique. The data were analyzed through the stages of data reduction, data presentation, and conclusion drawing. The results showed that organizational communication at the Regional Disaster Management Agency of Tasikmalaya City had been implemented effectively through a structured communication system supported by various communication media in disaster management activities. The communication process was carried out through a clear flow, starting from receiving information, coordinating activities, to implementing actions in the field. Although several obstacles were identified, such as network disruptions, panic situations, and differences in work priorities among institutions, various efforts had been made to overcome these challenges. Therefore, effective organizational communication plays an important role in supporting coordination and disaster management implementation.

ABSTRAK

Komunikasi organisasi memiliki peran penting dalam mendukung efektivitas pelaksanaan tugas pada lembaga penanggulangan bencana karena berkaitan dengan koordinasi, penyampaian informasi, dan pengambilan keputusan pada situasi darurat. Penelitian ini bertujuan untuk mengetahui efektivitas komunikasi organisasi pada Badan Penanggulangan Bencana Daerah Kota Tasikmalaya dalam mendukung pelaksanaan tugas dan fungsi organisasi. Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Pengumpulan data dilakukan melalui wawancara dan dokumentasi dengan dua informan yang dipilih menggunakan teknik purposive sampling. Data dianalisis melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa komunikasi organisasi pada Badan Penanggulangan Bencana Daerah Kota Tasikmalaya telah berjalan dengan baik melalui sistem komunikasi yang terstruktur dengan dukungan berbagai media komunikasi dalam penanganan bencana. Proses komunikasi dilakukan melalui alur yang jelas mulai dari penerimaan informasi, koordinasi, hingga pelaksanaan tindakan di lapangan. Meskipun masih terdapat hambatan berupa gangguan jaringan, kepanikan, dan perbedaan prioritas kerja antarinstansi, berbagai upaya telah dilakukan untuk mengatasi hambatan tersebut. Dengan demikian, efektivitas komunikasi organisasi berperan penting dalam mendukung kelancaran koordinasi dan pelaksanaan penanggulangan bencana.

Keywords

Organisational Communication, Communication Effectiveness, Disaster Management, BPBD ; Komunikasi Organisasi, Efektivitas Komunikasi, Penanggulangan Bencana, BPBD.

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References

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DOI: https://doi.org/10.59818/jps.v5i2.3128

BibTex Citation Data :

@article{JPS3128,
    	author = {Icha Restika and Rozeries Agri Saerity and Widi Maulida Latifah and Siti Syalwa Nurfitriyani and Desi Guniati Putri and Robby Agny El-Varessy Bachtiar},
    	title = {EFEKTIVITAS KOMUNIKASI ORGANISASI PADA BADAN PENANGGULANGAN BENCANA DAERAH (BPBD) KOTA TASIKMALAYA},
    	journal = {Public Sphere: Jurnal Sosial Politik, Pemerintahan dan Hukum},
    	volume = {5},
    	number = {2},
    	year = {2026},
    	keywords = {Organisational Communication, Communication Effectiveness, Disaster Management, BPBD ; Komunikasi Organisasi, Efektivitas Komunikasi, Penanggulangan Bencana, BPBD.},
    	abstract = {Organizational communication plays an important role in supporting the effectiveness of task implementation in disaster management institutions because it is related to coordination, information delivery, and decision-making during emergency situations. This study aimed to determine the effectiveness of organizational communication at the Regional Disaster Management Agency of Tasikmalaya City in supporting organizational duties and functions. This study employed a qualitative approach using a descriptive method. Data were collected through interviews and documentation involving two informants selected using a purposive sampling technique. The data were analyzed through the stages of data reduction, data presentation, and conclusion drawing. The results showed that organizational communication at the Regional Disaster Management Agency of Tasikmalaya City had been implemented effectively through a structured communication system supported by various communication media in disaster management activities. The communication process was carried out through a clear flow, starting from receiving information, coordinating activities, to implementing actions in the field. Although several obstacles were identified, such as network disruptions, panic situations, and differences in work priorities among institutions, various efforts had been made to overcome these challenges. Therefore, effective organizational communication plays an important role in supporting coordination and disaster management implementation.ABSTRAKKomunikasi organisasi memiliki peran penting dalam mendukung efektivitas pelaksanaan tugas pada lembaga penanggulangan bencana karena berkaitan dengan koordinasi, penyampaian informasi, dan pengambilan keputusan pada situasi darurat. Penelitian ini bertujuan untuk mengetahui efektivitas komunikasi organisasi pada Badan Penanggulangan Bencana Daerah Kota Tasikmalaya dalam mendukung pelaksanaan tugas dan fungsi organisasi. Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Pengumpulan data dilakukan melalui wawancara dan dokumentasi dengan dua informan yang dipilih menggunakan teknik purposive sampling. Data dianalisis melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa komunikasi organisasi pada Badan Penanggulangan Bencana Daerah Kota Tasikmalaya telah berjalan dengan baik melalui sistem komunikasi yang terstruktur dengan dukungan berbagai media komunikasi dalam penanganan bencana. Proses komunikasi dilakukan melalui alur yang jelas mulai dari penerimaan informasi, koordinasi, hingga pelaksanaan tindakan di lapangan. Meskipun masih terdapat hambatan berupa gangguan jaringan, kepanikan, dan perbedaan prioritas kerja antarinstansi, berbagai upaya telah dilakukan untuk mengatasi hambatan tersebut. Dengan demikian, efektivitas komunikasi organisasi berperan penting dalam mendukung kelancaran koordinasi dan pelaksanaan penanggulangan bencana. },
        	issn = {2964-5166},        	doi = {10.59818/jps.v5i2.3128},
        	url = {https://jurnal.penerbitwidina.com/index.php/JPS/article/view/3128}
    }